I bought a router here last year & was happy with service & product. Today I went to get a modem. There had been a whole aisle of routers & modems, but now the place had been remodeled. When I finally found them there was a very limited selection & I couldn't find any help. After a while I went to the security guy at the entrance. He called for help, but the 3 reps he called were all busy (although the store didn't seem busy at all). I waited about 5 minutes or so and walked out. Total waste of time.
Retail stores are suffering due to amazon.com so they cut back of staff. This then gives you all the more reason to shop amazon! Biggest selection, best price available, and free 2 day shipping with Prime. Also save on time & gas!