Wanting to have flowers delivered to my mom on Saturday before Mothers Day, I looked at several florists online and found this gem! The person that took my order was very nice, answered all my questions patiently and made me feel at ease ordering from a different state. I had a bad experience before with a different florist years ago.
Saturday afternoon came & I called my mom to see if they had been delivered and they had not. I called the florist shop to find out when but received a recording to leave a message so I did. Within 10 minutes I received a call back from the owner. When she got all the details from me, she said she will contact the driver to find out where they were and call me back. I received a call back about 20 min later to tell me that my order will be delivered within the next 5 minutes and if I had any problems with what I ordered to call back right away. She even gave me her cell as they had turned off the business line to get their orders completed.
It is SO awesome to see businesses have such great customer service like this one did. I will definitely be using this florist again! In fact, they will be the only one I use. Great job, Paradise Valley Florist!!