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  • We bought the $59 for 5 rooms up to 200 sq ft. on Groupon. We only had 4 rooms (all under 200 sqft.) and had them do our master closet as the 5th. The guy says one of our rooms needs pretreatment. We figured that as the stains were pretty bad. The rest of the rooms just had the dirt that accumulates over time, no major set in stains or anything. The guy pushes my husband to pretreat all the rooms but doesn't tell him until he's finished that it'll cost an additional $180, on top of the $60 we already paid. (we had another company come out last year and pretreat everything plus scotch guard for $150 total). He didn't even give a real receipt or anything stating what exactly cost so much extra. After starting the first room he asked if we had pets, my husband said told him we did. He said he'd use a special cleaner for animals, yet he never switched anything on his machine or the shampoo he was using. The man who came out wasn't "a team of professionals" as the Groupon states. In fact, he wasn't even from Caravan! Apparently they contract out most of their work. He also had his 13 y/o kid with him on a Wednesday, not sure why the kid wasn't in school... Avoid this company at all costs! I really wish I'd read the Yelp reviews before doing so, but I've honestly never had a problem with a company I've found through Groupon.
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