My community just recently chose terrawest again. We paid hoa each month and previous management company told them we have missed 2 months. I had to call the bank asking for those 2 hoa checks which were paid more than 6 months ago and bank asked us to pay fees to get the pictures of checks. We asked terrawest and the only thing they said ( one woman is Cindy and another one is unknown):oh, because you wanna correct it so you need to provide the pictures of checks! We tried to tell them that it's more than 6 months and we couldn't understand why previous company never told us . But more importantly , we paid hoa! So why we should be a victim and waste our time, energy and money to get all checks for them!? If you ever had a chance, please don't choose this company. Service is horrible and their employers are not professional but just rude !