The food is awesome and generous for the price!!! Unfortunately, that comes at a sacrifice. The poor servers are wayyyyy understaffed to handle the Sunday potential. It took 20 minutes for our first drink refill and just over 30 minutes to get our food from the time we ordered it. We both ordered ham cheese and mushroom omelets with has browns and tater tots and again, for the price, they were generous and it was quite tasty!! If I was to be picky, onions and green peppers would be nice, but for now, it's about time for Ott's to revisit human resources class in order to ensure general customer volume demand is met efficiently. If this Sunday was a fluke, there should be more than enough 5-star reviews that will offset this 3-star review.