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  • HORRIBLE EXPERIENCE!, I will NEVER rent from this company ever again! The truck was in horrible condition- very difficult to drive and needed maintenance. The truck broke down the second day I had it and it 2 1/2 hours for roadside assistance to come- throwing off my moving schedule and canceling other people who were going to unload on the other end. The coverage they up-sell you on is a joke! I was told "it covers everything up to $80,000." I purchased it and when I needed it, I was told I purchased the "wrong coverage"! How would I know this? The agents were very unhelpful and ran through all the paperwork so quickly and did not explain the coverage properly. They were rushing through all the paperwork- "initial here", "decline here", etc. bad customer service and trucks that are in poor working condition. With so many other options, I would never return to this location or perhaps Uhaul altogether.
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