A perfect example of big business gone wrong on Church St.
Its clear by the staff and the environment that this is the kind of place imported right from a strip mall in the suburbs. And I don't have anything against those kind of places-- nor does every business on Church need a rainbow flag draped over it. But entrepreneurs need to be in tune with their market when rolling out a product and they really missed the mark here.
Not only did the overall ambiance leave me wanting, but the staff was complacent and didn't really seem to care about customers.
Given Hero and Acme, I'd choose Hero any day. There's a little more hominess and personability to the athosphere, perhaps being fronted onto a sidewalk helps, rather than Acme's location, which is very set back from the street.
In terms of the food, I had the Greek Wrap, it was good and took a long time to prepare, the chicken needed to be cooked well and the grill wasn't very hot. Just a feeling-- but I felt the low-temperature grill was an attempt to save on gas costs, since this place probably has huge overhead already.