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| - This review isn't for the food, it is for the service. The food at Cafe Rios is pretty standard. We all have our favorites, etc.
Today, I was at Cafe Rio picking up a quick dinner. The first server who made my tacos was very pleasant, asked me about my day, and took my order correctly. The second server who added my lettuce, etc. was where the service fell short.
I am allergic to avocado. It's a strange allergy, and it is one that I take a chance on every time I eat a Mexican restaurant and almost every other restaurant. I liken it to the peanuts allergy. You can look ahead and see if it is in something.
I ordered sour cream on the side, but some guacamole had fallen into the sour cream dish, and the server had scooped that into the sour cream container. I asked him to redo it that the guacamole could not touch the sour cream. He obliged but not without a sigh.
When I got up to the register to pay, my side of sour cream was missing. The cashier asked this same waiter to do a thing of sour cream again. She brings one over with guacamole in the container with sour cream. I said I could not have that in my sour cream. The server, again, mixed the two together. The cashier did not seem to understand my point until I made a point that I needed a new container. I finally got a new container, but it was uncalled for.
The lack of service, respect, and the sighs regarding someone's allergy is disrespectful. Moreover, even if I was not allergic, this was just rude behavior.
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