Went in for basic yearly shots. The appointment took more than an hour. The front desk lady was not able to tell us if our dog was due for her shots or not. The assistant was flustered and required our 50lbs dog to sit on the exam table, which she's never done before and seemed unnecessary. We got her nails trimmed and glands taken care of. They decided to wait until after our dog was getting these services before telling us the prices had gone up. We are now looking for a new vet. The experience just wasn't what we expected. They seemed uncaring and were not knowledgable.