I made a call to go to Airport from my Vegas Hotel. A young fellow driver showed up. I asked Airport. He started to drive to opposite direction towards freeways. As soon as he entered freeway, I checked my IPhone map to see if I am on the right track and realized that he is taking me the very long way to airport. So I asked why he did not use the short way. He said traffic is jammed on surface roads, this is longer but will take short time. So I showed my IPhone may which showed other short road bright green-meaning all lanes open. He said "trust me, this is shorter". He totally lied to my face. I called to complain but not sure they will take any action. Will never call them again, never ever!