| rev:text
| - The moment we walked into this place, it was alllll bad! It breaks my heart to write this review because back home Maggiano's was one of my favorite restaurants. I've always thought this place had good food and that the prices were fair for the huge portions, so I was super excited to find one here in Arizona. BUT this location sucked and i'm sad that i won't be returning.
Right when we walked in, we were greeted by the manager who asked us how we were doing. My bf and I politely answer, then for a good 5 seconds there was complete silence. I look at him like dude, be normal and say "just two?" or "how many?" Instead he looks at me, makes this rude gesture with his head and has this look on his face like "what do you want?" So I'm like... "uhhh.. table for two." Anyways, I try to ignore his rudeness.. but me and my bf were like wow.. what's this guy's deal?
Anyways, after Mr. Incompetent seats us, the entire dining experience kept going down hill:
-Loss of 1 star: Dirty Dishes. I'm usually the kind of person who doesn't speak up when I'm unhappy with something at a restaurant, but as we were waiting for our food we noticed the small plates and the wine glasses were super dirty! I was pretty grossed out so I asked the waitress (without trying to be annoying) to take it off the table.
-Loss of 2 stars: Slow Service. I started to get really annoyed when it took forever to bring out our bread. I just drooled as I saw people who were seated after us munching away on their bread. We finally got the bread once our first entree came out which was ridiculous. They were also really slow with refilling our drinks. At one point, I just started chewing ice .
-Loss of 3 stars: Rude service. In addition to the dumb manager in the front, our waitress was a little biatch! My bf asked her if we could have more olive oil and balsamic vinegar and as he was speaking, she looked at him and walked away! Then she came back and said she would bring it out... as she walked away from our table the ladies sitting at the table next to us say "well that was a nice eye roll". I was like oh hell no, did she roll her eyes at us?! Then the ladies next to us started complaining about the service and said they had been waiting for their check for a while and they had no idea where their server was.
-Loss of 4 stars: Smaller Portions. I always get the same thing back home; a salad and a chicken and spinach manicotti. When the manicotti came out, I was shocked! It was a lot smaller than usual! I usually think the dish is worth the $15, but this definitely was not worth the money. It looked like it was missing a big chunk!! I was sooooooo sad!
It was just a bad experience overall. In all the times I have been to a Maggiano's, I have never left with such negative feelings! I guess I'll have to wait till I go back home to have my chicken manicotti again :(
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