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| - I understand that there are hiccups when a restaurant first opens - but I have never felt so awkward or embarrassed at a restaurant before until I tried to have dinner here. The place was not busy, there were several tables free. My friend and I walked in after work, and were met by very kind (and eager) hostesses, who said they'll prepare a table for us. They took our coats, and told us to wait as they got the table ready. About 10 minutes of waiting later, the GM comes with the hostess, looks at the ipad, says 'no, no we can't give them any of the tables'. He then looks at us, says that they have capped their reservations, and unfortunately can't have us dine there. He gave my girlfriend his business card and told us to call him next time to make a reso (how is that any different than calling the restaurant?). The hostesses proceeded to awkwardly give us back our jackets, and we were set off.
I cannot begin to explain how awkward and embarrassing the whole situation was - really left a bad taste in my mouth... most disappointing thing was that the food smelled amazing!
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