My wife bought a CrowdSavings coupon for this place for me as a surprise and she picked out my stylist, who is actually the owner, Jenn, and I have to say...I LOVE HER! I went for a simple cut and color and talked with her about what I really wanted to do to my hair which is an Ombre in hot pink. I think she was as excited as I was to do it. My cut and color turn out beautiful and my hair was soft for a long time after that. I went back to her and got my Ombre which turned out AMAZING. I have a lot of hair and it is really long but Jenn was really quick and efficient. It still took a couple hours which is a given for what I was getting. I absolutely adored my hair, she even styled it in a lovely mass of curls. I haven't gone back for my touch up yet, and this was in late May/early June, but it's my Bday this month and I will be spoiling myself with another appt! The whole staff was really attentive. I think I was checked on about 5 times, offered magazines and water. My mom actually got her hair done by another girl (hispanic with short hair with red highlights) whose name has slipped my mind, but we talked my mom into a modern a-line bob with highlights and it look fantastic! I love this studio and can't wait to go back!