It pains me to have to give them one star, this place was amazing, WAS. It has been a steady decline for quite some time now, until today, which has made me write them off entirely. They now refuse to take a cash order over the phone (mind you we are in an office ordering for a dozen people all who have cash). Their customer treatment is very poor and at times downright aggressive. The parking lot is valet only so you are forced to park somewhere in the neighborhood behind the building and walk or pay up. I would strongly recommend to pass them by if you are in the area and support the new Welcome Chicken and Donut that is right down the street. You will pay just about the same, the quality of food will be better and the treatment you receive will be a world apart from the sad franchise Lolo's has now become.