I am moving from Virginia to Arizona and was referred to Mike Miller's agency by my Virginia agent. I cold called the office one day to ask about the process of switching over my car and rental insurance when I moved and was instantly welcomed with open arms. Shelby answered the phone and we have spoken many times since then. She is the nicest, most welcoming person I have ever spoken to on the phone. Both her and the Office Manager, Matthew, have worked hard to make sure my policies transfer seamlessly when I move. Someone is always available to answer any questions, either via phone or email, and they both have gone out of their way to make me feel comfortable with this transition. I am so happy to have been referred to this office. Thank you to Matthew and Shelby!