I am not the type to write negative reviews; however I felt compelled to do so with this place. It really opened my eyes about how important customer service is in a restaurant and how it can ruin the moment for people who are looking to enjoy their day.
I finished my shift and my bf and I decided we should enjoy the remainder of the day. We were appealed to this cafe because of its patio. As soon as I saw the waitress she looked super stressed out and I immediately got bad vibes but sat down anyway. My boyfriend was going to order a beer and I wanted an iced coffee because im allergic to alcohol. When he asked her for the iced coffee our waitress said "no no I'm not going to make you that, there is a starbucks right across the street".
At this point I'm looking at my bf with a wtf expression on my face. He orders a beer just so she could leave but then asks if we were going to order food. We weren't planning on it since we are both vegans and there was wasn't much options for us but we ordered fries to go with his beer. I told her my reasoning and she walked off saying "beer doesn't have meat in it" in the most rudest tone.
For the rest of the time we were there we ate the fries and drank the beer as fast as we could to get the hell out of there. Most awkward experience of my life and this is coming from someone who has worked 9 years of customer service. I felt like I was on the "what would you do" show. Some people should just not be working with customers.