Over time this has been my fall back for grabbing reasonably "healthy" drive-thru food when I don't feel like fixing myself up enough to get out of my car. (Enough said about that...) I find myself now, when I order my food - adding "and can you please make sure it's hot, the last time it was barely warm". All three times I went this month, parts of my order were barely warm. It has happened with meatloaf twice, and soup once. Other items in my order are hot.
I know it isn't the three mile drive home during which it cools off. And why would those items cool faster than the other hot items in my order.
That said, service is friendly, food is consistent, and the food options beat drive-thru burgers and fries any day.