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  • We stayed here our second time and this time it did not go as good as previously. The employees seemed to be distracted and not ad friendly as before. I assume it's because of the Pan Am Games 2015. The hotel was at times over crowded, the valet guys seemed to only care about tips and, of course, people who chose valet. Parking per night was $35. There is a parking a block away for just $14 or less (depending on hours). The employees at the check-in were rushing, even having an attitude. We also requested 1 hour late check-out and were denied "due to availability". We finally got 30 min late check out. The thing is that the housekeeping was busy with other rooms! You also get a complimentary drink when checking in on Tuesday but they forgot about it. We had to ask for it (so it's good to know about it!) and, of course, we got it. So that's a plus here. Like I mentioned in my previous review - the location is great! Just steps from subway (College station), 2 subway stops from Eaton Centre, right across from Starbucks, Tim Hortons, Second Cup, Winners and Shoppers Drug Mart.
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