I bought a Costco bike & assembled it myself, but I found out that in the 20 since i'd last bought & ridden a bike the technology had changed more than a bit. I felt uncomfortable bringing it to a shop not having bought it there. The first place I went wanted $79 to make it ride worthy. I then tried Peloton. Phil was very friendly & knowledgable & said that it was a fairly good beginners bike that he could get in good shape for only $50. When I picked it up the next day Phil was busy with another customer, but when I wheeled the bike out to my car, he came running out, showed me how things worked & asked if I had any questions and/or needed help getting it into the SUV. Very pleased!