I think the problem with Tom's BBQ is they have loss their touch.
When I first started working in Tempe, this place was ridiculously good. The brisket taste like it came right off the grill, and the BBQ sauce was complete heaven. Now the brisket taste like I microwaved it the day after I bought it. I can't really pinpoint when this happened, but it felt like a downward progression over time. It's been almost five years of eating here, and I go less and less each year.
Hopefully they can regather whatever it was that made them seem special to me years ago. I would really like to eat the BBQ I remember when I originally found this place after a long days work. I am pulling for this place, I want to see it happen.