This place was no too bad compared to the DMVs in Los Angeles. The wait wasn't too long, the person at the information desk was helpful and the person who helped me get my new AZ license was very nice. The process was only about 1/2 hour. The only downfall and why I only gave 3 stars and not 4 is the because of 1 worker....the guy that took my picture. He was not too friendly and really did not know how to take a picture. Really, Im 6' 1" but made me look 5'4"....