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| - My comments are for the pick-up donation service. We had done some research with several donation/community centers and decided to donate our furniture items to Salvation Army because they offered pick up service where they would come into to your home and pick up the furniture you were looking to donate. All the other donation/community centers required that you move the pieces yourself in to your driveway, porch, garage for them to pick up.
I preferred that others do the heavy lifting if that was an option and it appeard that it was for the Salvation Army. When I made the booking and looked on their website they appeard to take most types of furniture, so I requested a pick up for 2 dressers, nightstand, coffee table, 2 small side tables, dining table (with chairs), entertainment center, old tv, and corner desk unit. I know, it's a ton of furniture!
I scheduled the pick-up for about a week out which was the earliest they had. They arrived in the morning and the 2 men that came were polite and mentioned that they had to take photos of the furniture to send to the dispatcher to see if they could accept it. Ok...this is news to me, but fine - all the pieces were in working condition with normal wear and tear over the years.
Here's where my disappointment comes in - they only took the 2 small side tables and the tv! They said that some of the pieces had water damage...what!?!?! Water damage to me is rotten wood which is falling apart and maybe some mold thrown in there. If they meant minor water/beverage stains on the coffee table and dining table? Yes, we had some marks where people placed their glasses on the tables without a coaster. The other pieces they said there were chips/dents to the wood...ummm, yes, to me this is normal wear and tear over the past several years. All the pieces were in working condition...for goodness sake we were using them! If they needed to be trashed we would have taken them out for garbage pick-up. But they were all in usable and good condition...we felt like others who may be less fortunate could definitely get use out of these pieces!
Thankfully, we were able to call Habitat for Humanity, we explained to them that the furniture wasn't in "mint" condition and there was wear and tear, but they were happy to accept these items. Only downside is that we do have to move the pieces out to the porch/garage for them to pick-up. But hey if it means that others can make use of furniture that's still usable then I'm all for it!
Also Salvation Army doesn't accept disassembled furniture...this would have been good to know b/c we had to disassemble the corner desk to get it out of the room to move it but they wouldn't accept it. I wish that Salvation Army would have something on their website or send you information when you book a pick-up with their stringent criteria on furniture so that you know what to expect.
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