I am no expert when it comes to plumbing. But the advice given to me by my parents seems fitting. Which was to get three quotes. On the plus side they were first to respond to a online form that sent my contact information to five companies. They were friendly. At least that was until I asked for a written quote. Then the smiles went away. I made it clear I wanted 3 quotes before I picked anyone. I had to wait till their boss could send me a quote, they could not write me one while they were there.The quote I got did not mention a best and worse case scenario on replacing my water heater. Just a standard cost +tax. I suspect that meant hidden fees.
I ended up going to Lowes where I got the best and worse case scenario. Also I got pricing I could keep, which another plumber would not let me keep. Overall it cost me $90 below what Amigo's was going to charge me.
Now the point of why I write this review. If it was not for their last phone call I would not have bothered. But when I got called again right as the contract plumber for Lowes Installed my new water heater. I told the guy on the other end thank you but I already picked someone. For which I was told "Thanks for wasting our time". Being a business owner, I can tell you now that was a stupid mistake.
Just because they came over and gave me a quote does not entitle them to my business.