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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • First time doing business with NTB. Purchased 4 tires, good price. When I called, the gentleman I spoke with was very knowledgeable and expressed his concern for choosing the correct tire rating in regards to safety. All's well so far. Got the VW Jetta there which requires a special key to remove the tires. A tech went into the glove compartment to retrieve the key. The problem here is that the manager did not train the techs to clean themselves up before entering a customer's car. Or at least wash their hands. Now, when you get into the front passenger side you get a handful of grease or tire junk on your hands when grabbing the door handle, the storage pocket, or even the windshield post. Unacceptable. A good shop would put a plastic cover on the seats and a paper mat on the floor if a tech needs to sit in the car. Not here. This reminds me of another exact situation with one of Charlotte's VW dealers. Never did business with that establishment again. That shows how much they really care for their customers.
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