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  • I have never visited a Cheddars before, but I must say, I can definitely see myself being a regular here. First, the bad: The restaurant has only been open for three weeks, and it showed in many ways, but my overall experience was a good one. We went on a Thursday night, and there was 25-30 minute wait to be seated. There were a few empty tables on the patio, but apparently not enough waitstaff on duty to cover them. The hostesses were a bit...immature? Our buzzer device went off to signal that our table was ready, but when we went inside, we found that another waitress had given our table to a different party. They did apologize profusely and get us another table within a few minutes. During that time, a guest came up and thrust two soaking wet menus at one of the hostesses and declared that they had spilled their drinks on them. The hostess could not seem to comprehend how to handle the matter, and told the hostess beside her that it was, "totally disgusting!" Which it might have been, but she could have handled it with more grace and tact while customers where within easy earshot. I think what I witnessed was mostly growing pains for a place that hasn't had time yet for the .to get a sense of rhythm and teamwork--and I think once that happens, these problems will disappear entirely The good: The atmosphere is fantastic. For a place that says it is a casual cafe, it has more of an upscale feel to it. Our party of six each ordered a different item, and we were all more than pleased with both the pricing and quality of the food. Our waiter Justin was friendly and personable and kept on top of refills and checked on us often enough to be efficient without being annoying. The manager came out and chatted with us at the end of our meal to check on how felt about our dining experience, and assured us that any hiccups they were currently experiencing would be smoothed out very quickly. I would definitely go back--it seems like a good place for happy hour, too, with a separate bar area. If you are wary because of the other reviews, I would say to wait a couple of months before giving it a try to give them a chance to work out the kinks in the service.
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