The dim sum here is tasty but the service is terrible. While this is not a traditional cart place - not many of these exist in Toronto these days - they still use a mix of cart and paper orders. This basically creates a lot of confusion.
As many others have said, the orders sometimes come out cold. Others come out piping hot. Sometimes the waitresses give you lots of attention, sometimes they purposely ignore you and walk down different aisles.
Basically, you get hot and cold food, and hot and cold service. There's no rhyme and reason to what is going on here.
Not a vegetarian-friendly place. Very limited selection except for some tofu rice rolls and boiled pea shoots.