I use dry cleaners quite frequently, spending roughly $80+ per month on dry cleaning. My wife had been wanting to try the Tide dry cleaners so I let her take them there so we could get a feel for how good of a job they would do. We took 5 dress shirts, 6 polo shirts and 3 pairs of slacks. When taking the polo shirts out of the plastic, I noticed that they looked a little faded, but what struck me the most was the smell. I can only describe it as a synthetic body odor. It made me clinch when smelling it because it was so bad. I took my dress shirts out of the plastic and found that they too had the same smell and they were not starched. I pulled the slacks out of the plastic and they too smelled, but not as pungent as the polo shirts. I couldn't wear these close because of the smell and the dress shirts wrinkled immediately without starch. I decided to take the cloths back to the Tide dry cleaners and I spoke to the manager about my issues. She told me that she couldn't smell anything bad about the shirts and that it was probably a fragrance added to the dry cleaning solution. They added that horrific smell? She told me that she would "try" to rewash them without the added fragrance. No thanks. She also told me that there was nothing that they could do about the starch because we needed to request it when we dropped them off. That sounds like a cop out to me. I would NEVER take any of my clothes back to this dry cleaner again!