Ive been going here since it opened, its on my direct route to work. The last few mos its been getting worse and worse in the AM. I seem to never see the same face at the window 2 times in a row...its like no one keeps their job there. I get the wrong order, or mine isnt right 25% of the time lately. Today was rediculous. Egg & Chz on a plain bagel (they repeat it to me), large coffee cream& sugar (They repeat) get to the window and another new face and he hands me a small iced coffee. no. as hes preparing my correct coffee he hands me a muffin. No. goes back to check on it (leaving my coffee on the sill) and comes back out with a crossiant. NO. I repeat my order for the 3rd time at this point. he starts to walk away without giving me the coffee still. uhg. Finally he brings me what he assures me is an Egg & chz on a plain bagel. I take a quick glance and it seems correct. Ive been in the drive thru for 10 min at this point with a ton of cars behind me and I leave. get to work and there in all its glory is my egg &chz on plain bagel with a ton of sloppy greasy nasty looking bacon. NO!