I ordered a "take-out" dinner to be ready at 12:00 noon, I checked in at 11:55 AM. It wasn't ready until 12:29PM. My hostess was rude Ashlee. The total bill was $192.59. I asked Ashlee if could have a complementary bottle of the Famous Dave's rich and sassy sauce since my order was 29 minutes late. The rude hostess said no, it would cost me $3.99. Bottom line: Poor and rude customer service.