Sorry to disagree with Yelp nation, but my experience here was only so-so. I booked online with a special rate and a discount for certain fees. When I arrived at the counter, the receptionist wasn't too nice and told me I needed to pay the fees even though the discount eliminated the fees. Luckily, I had a printout of the booking and gave it to her, but she didn't seem happy she couldn't charge me for the fees. However, she quickly said "okay" and told me to go pick up the car with the attendant. The attendant was a sweet older gentleman who gave me free pick, so he was nice. Upon return, the attendant who checked the vehicle was also very pleasant.
However, for the price (with discount), ease of rental, and overall service; I would probably rent with them again.