Slow service, did not keep me in the loop. I showed up for my 1030 apt time on Saturday for oil change, filter, inspection and tire balance and rotation. It took 3 hours and then I had to confront the service advisor regarding the terribly slow service. He apologized twice but did nothing else. I then showed up home to find out they didn't rotate the tires. Worst of all they didn't bother to explain why. Tempe Acura, I won't be back, I knew there was a reason I didn't buy my Acura from there either.