I went in for an oil change and an inspection. i receive close to a thousand dollars in "recommendations." The next day, I decided to get the breaks serviced as they told me it was the most pressing issue with my car. After fixing my breaks they refused to put my tire on because they decided it was not road worthy, but for an additional 200 bucks they would fix it for me.
Perhaps I would have been more understanding if :
1) This had been in the original inspection (it wasn't)
2) I hadn't had the tire looked at on several other occasions including them (twice! Once several months ago and once during inspection)
3) They hadn't decided for me what is and is not acceptable - (ask first then together we make choice).
4)They asked me to sign a new inspection ticket as if they had brought up wheels initially, smeared with capital letters and exclamations as if that would help send it back into the past. I found it so antagonizing that I decided to share the experience here.
It was shady business. it made me feel like they were trapping me into spending money that I did not have. There was a better way to express their concerns, if they were legitimate. In the end, I had someone else call on my behalf because I was so confused.
They get two stars because the person who called to inform me of the debacle tried to sound understanding and because my breaks seem to be in working order.
With all this stress perhaps I should have gone to the dealer. Turns out they would have charged me less for my breaks. (that almost never happens) Just be careful and shop around.