I had waited a little late to bring my son to his first dentist appointment (he is 5). The hygienist Nicole was absolutely wonderful with him. He was scared, but she took the time to ask him other questions and show him what each tool did. My son had a great experience and now he thinks he wants to be a dentist! Part of the reason I picked it is because of the train theme and my son loves trains, so this also helped immensely in calming him down. There's a train out front where you can climb and take photos, plus everything in the place is train themed. Great experience!