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| - For today's visit, 4/14/17, around 1:10pm, I give the service the lowest rating possible. So, this blonde girl in a red uniform shirt, greets you after the soup area, "hi guys..." asks you your order and completely mixes up the order with either the one before us or after us. See, the problem is that she is focused on two customers at the same time, therefore, providing poor service. It was a busy time, I get it... but doing what she was doing doesn't make it right. So, long story short, after I say what was my order, three f*kng times, she ended up giving us the wrong sandwich. We sat down, wondered what sandwich it was and immediately stood up to return it after realizing that it was not what we ordered. Instead of this girl, apologizing for her mistake, she grabbed the plate with the wrong sandwich, got another plate, handed it to me, in a rush, with no sense of being sorry for what she did. So, I spoke up and told her, "hey, you can apologize instead of looking away" ---- did that happen? No it didn't. And to make it worst, she handed me the WRONG sandwich (again). At that point, I took a deep breath, sat down, and ate my soup instead.
Not one manager or supervisor came.... This for sure would be the last time I am dining at this restaurant.
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