Meh is exactly the word that comes to my mind! Those who know me know that I've a HUGE sweet tooth and it's thus it's a whole different kind of emotional stress when people screw up desserts!! (A bit dramatic but you get the idea!)
Firstly, I do not like the concept of charging by the bowl esp. when the Size of the bowl is appalling! And to charge some $5 for what I see as a miniature version of a dessert bowl is downright cruel :(. Give a proper bowl, let people fill it as they want and then charge by weight! Unless you can give free refills :)
Now onto the options which makes or breaks a place like this. In their case, a few of the ice cream/yogurt dispensers weren't working. The ice cream/yogurt itself lacked a certain richness that you expect from a well engineered frozen yogurt. The texture was a mixed bag too as some had it right and some had it like a sorbet.
The accessory/topping options were OK at best and lacked some basic fresh fruit options. The rest were generic.
I've had better ones in other states in Menchies, Cups and several other establishments. This chain doesn't hold a candle to them. Shame coz I wished so much more!!!