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| - I've been waiting for something like this to come to surprise and was real excited to take the family and friends there when it opened. Went a few days before the actual grand opening and had a good time, but my mood instantly changed when I went out to get something in my truck and came inside to a "bouncer" telling me they were at capacity. When i told him i had family in there he made me seem like a liar, and he wanted me to call my girlfriend to come to the front just so I could go back in, not a good way to start your business.
So I thought what the heck lets try it again another weekend, so last weekend I went with some other family to show them how nice it was, I mean they have TV's everywhere an awesome arcade, and even have a 21 and older section for after 8pm that has its own lanes, bar, pool table and DJ booth for the weekends, and it doesn't cost any extra which is kind of cool. First thing when we walked through the door was another "bouncer" telling me they were at capacity and they had a 2 hour wait, when clearly i could see from the door there was open seating EVERYWHERE and there were many open lanes. After about 15 mins of waiting in line I asked the lady if I could use the restroom, she told me I could go next door to the movie theatre and use there's because she didn't trust me that I would come back from theirs. AWESOME SERVICE!!! (sarcastically speaking)!
I would give this place more stars but the service and people are terrible!! The food was good and bowling was a little overpriced but your paying for luxury pretty much.
If they wanna stay in business they need to work on their customer service...ALOT... maybe start by getting rid of the stupid "were at capacity" thing when your not even close to it!
I'll probably wait a while before I go back
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