My god these guys are slimeballs! First things out of their mouths were, "this couch needs to be dried cleaned and requires special chemicals which will cost you more." I told him the salesman on the phone said they are using a special kind of cleaning product which does not use water (dah,,dry cleaning chemicals?). He thought I was an idiot of course. I told him to "get the @#$% out of my house." So he wants ot pick a fight with me and tells me to meet him at his van. I proceeded to have to tell him that if he did not leave right now that I was going to call 911 and have him arrested for trespassing. He kept trying to lure me to his van, I jsut slammed the door on him.
This was on top of me telling the salesman on the phone I will not wait for a "time range" until the guy shows up and that if they wanted my business, they had to make an exact appointment time. They did then. The day before the appointment they called and wanted to redo the appointment time and wanted to give me a time range again. I told them NO so they agreed to 2PM after I told them to take it or forget it. Well, they did not make the 2PM appointment by a long shot. When they finally showed up in a beat up rusty van and a "thug" looking guys walks in, the above happened.
I called the company and told them what happened but the lady that answered said she was just the appointment manager or something like that. She assured me the guy will not come back and do damage to my house. It took a phone call from her to the thug in order to make the son-of-a-bitch leave my driveway.
I hope they go aout of business soon. I got to believe they have ripped off so many people already. I will be calling the Chandler Police department to watch my home after this incident. The guy is dangerous...... Chandler, Arizona