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| - I went shortly after opening, with a large group for lunch, and the service was so bad they ended up both swapping who was responsible for us and comping the entire meal. I need to go back to see if it's improved (it would be hard to get worse). It's a good thing none of us had anywhere we needed to be, because service was incredibly slow, and my meal was the last to come out of the 7 we ordered. I'm not sure why, because it was an entree salad. When it arrived, it was missing half the ingredients promised on the menu, including the dressing! At least my group got a good laugh out of the situation.
The one other time I went, for drinks and appetizers during happy hour, the snacks varied from "ok for bar food" to "who thought this was a good idea?" Sizes were also weird, with two items similarly priced very different in how many people could share them. In short, very inconsistent. I would think a chain would have its processes better standardized and improved from this.
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