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| - The manager here WISHES I'd call her a C-U-Next-Tuesday! But with the nightmare "service" she provided, there is no way I'd EVER go back next Tuesday or any other day for that matter. Bye Felicia!
The miserable experience began with us placing our breakfast orders. The cashier must've gone hard on the Vegas paint the night before because he could NOT get our order right if his job and life depended on it. Normally, this would be quite frustrating but I get it...it's New Years weekend and you're stuck behind a McD's cash register at the crack of dawn #thestruggleisreal.
However, the empathy felt for the cashier quickly wore off as informs us that they are all out of orange juice. Say what? We proceed to ask if we can wait until they make more only to have him repeat that they are completely out of OJ. Dafuq? Can someone tell me how this is possible? I stood there wondering if he was going to tell me they were all out of egg mcmuffins and hasbrowns next. In the interest of not exhausting our hangover any further, we opt for apple juice instead.
Just when we thought we avoided a headache, we find out a bigger migraine was around the corner. The most unprofessional, rude, and disrespectful witch, wearing a manager's outfit, started bagging up our order. She shouts our number and tosses us the bags and walks away. Zero condiments in the bags and ZERO customer service...I'm not sure why I am surprised because who has ever been to a McDonalds that actually offered customers any condiments? -_-
Since our order was a bit larger than the average order, we do a quick check to see if we have everything. Naturally, the order was incorrect. Not only were we missing parts of our order but we got items we didn't even order and in the wrong quantities, no less.
When we try to point the errors out to her, she gives us a look that should be reserved for someone who runs over your dog and laughs about it. Her devil horns begin to show and it felt like her devil tail slapped me in the face as she rips the receipt out of my hand to inspect our claims of her incompetency.
As she goes thru the receipt line by line, she still had the nerve to continue insisting the order was correct. Excuse me, lady, but you are talking to a veteran McFatty with many years of McD's visits under her belt, so there is no way I am going to mistake a plain Egg Mcmuffin for a Sausage Egg McGriddle...
Eventually, she caves and starts correcting our order, while she yammers on about how she does not know why the order was wrong. Not a single apology was uttered. We bite our tongues and spare her the "I told you so" attitude because we were now battling the onset of the migraine she was inflicting on us.
While we waited for her to figure out our sandwich orders, I reminded her that I still did not get the cups for the drinks we ordered. She flies back to the counter on her witch's broom to INSIST that she gave us the cups already. She must've had a sudden bout of amnesia bcs. didn't we just review the receipt and determine that certain things were missing i.e. our drinks????
After waiting for what felt like eons, our order was finally corrected...minus the lack of condiments, cream, and sugar, etc. At this point, none of had the willpower to battle McSatan for some ketchup, so we just grabbed our items and hightailed it to the car. Needless to say, our breakfast home from Vegas was filled with very black, bitter coffee and very cold sandwiches...much like that manager's very black, bitter and very cold heart.
I don't care how hungover or high you are or how convenient this McD's is to wherever you are...DO NOT COME HERE!!! if you're in Vegas and the only options were to go here or Timbuktu for a quick bite to eat, I'd have my credit card, passport, and my neck pillow set for the McFlight to Africa.
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