I am extremely disappointed with my last visit there. I've never had a bad experience until today. I went in to get a mani/ full set with gel polish. The lady who did my toes did a wonderful job. Then they passed me off to a different lady to do my full set. She managed to get nail polish remover all over my face and in my eyes... then gave me two wet cotton balls to clean it up with? My eyes were on fire. Then as she was doing my nails she kept making mistakes. I told her I wanted matte and she gave me shiny. She started to buff the polish off over and over again then reapplying polish then top coat.. This caused me to be there for an hour longer than I needed to. She did a terrible job and my nails are a mess.