This location WAS top notch for a Robertos but lately the service here has gone down hill. I almost always go inside to order. They used to get all my orders right the first time but the last handful of time they would somehow get it wrong. Missing plates, wrong protein and almost always never ring up the drink even though you ordered it which sucks when you need to make another order just for the drink. Food just seems to be piled into plate with no passion. The glass they had installed at the counter for whatever reason is kind of a bother but i understand its a preventive measure for criminal activity. They need to change that cheap order mic and speaker through the glass as it is hard to hear and speak to the worker taking your order. Hopefully service wil change for the better in the future. The food is always great but all these issues make it easy not to go back