After our last visit we have some issues with this facility. Dr. Bertoli is very nice and most staff are nice. The waits are long. They don't do anything on time. Also the most concerning thing is that Dr. Bertoli prescribed a certain medication for my wife on 4-2-15 and advised it would need prior approval from the insurance company. Turns out no approval needed. Well, here it is April 30th and we find that Caremore didn't even fax the paperwork until April 27th, after we called back to find out what is going on. Their follow up staff are evidently incompetent.