I drop off over 15 dress shirts twice a month. Every time I pick up my shirts they have WRINKLES PRESSED INTO them!!!! I have complained to the boss over and over he acts annoyed and says that he will make sure its fixed. It hasn't been fixed yet. I dropped of some suits they scorched my $850 suit jacket so I haven't taken any suits back. I wear a suit 6 days a week. I am currently looking for a new cleaners and that sucks because I live right around the corner from them. :(