I cant find Century link HQ on the list otherwise I would have reviewed there. Please read the reviews here. They are 100% crooks and scammers. My last straw was after attempting to cancel my service due to moving to an area which I was told by my leasing agent didnt have Century Link service. 3 different people in Century Link told me otherwise. I believed them which was a mistake!! I wasted 2 days worth pto trying to get internet up and came to find out after Century Link tech came that there is no service in my area. Called to cancel and had to argue with a sales guy (even though I hit button for cancellation dept) trying to tell me there is service after I told him Century Link Tech came here and confirmed no service. Got a mgr to cancel who told me there will be no confirmation for cancellation. Really? Called billing to make sure I wont be charged after that. They assured me I wont and told me to wait for 1 week for final bill. One week...found out today I got charged for a service I never had.
2 my coworkers told me that Century Link tried to claim they never returned equipment. One smart enough to save tracking number (he got sent to a collection which I was told Century owned. If you had to put elaborate collection agency to scam people then you rly must be a piece of sh#t) the other coworker got charged about $500.
They dont deserve one star. They deserved Minus stars. Dont believe me? Read BBB page for Century Link Headquarter. There are multiple complaints about this already made which I wish I had known. Not sure why they are still in business. Oh wait i know money talk right?
The execs on this company and everyone who conspired on this scamming business should be thrown to jail for non ethical business conduct and scamming people. You hear me?! You WILL get what you deserve. Karma will come around and hit you slowly and painfully. If you are a Century Link employee(especially in sales) and know how messed up Century Link business practice is and still work there, you also will get what you deserve.