admittedly I don't go out much, and getting my nails done is a rare treat. I went in yesterday for a mani/pedi prior to going out for Valentines with my husband. I wanted to look pretty and get the dry cracked skin on my hands and feet addressed. The pedicure was nice, although the cheesey massage chair was broken. The tech attempted to talk to me but was difficult to understand. When I did understand she was basically saying how wonderful she was and how I t was the best pedicure ever. It was ok, but she up-sold me with some extra massage. Meanwhile I wanted nice neutral finger nails and the dry skin addressed, Because I don't get my fingernails done often I really had no idea what she was doing and kept waiting for the massaging part etc. She insisted I get a french (another up-sale) and when I told her twice I didn't like it she just continued along. She said several times she work very fast very fast, when she asked me what time I had to leave I said by 2:10. She worked so fast I was out of there by 1:45. My last words were "I really do not like the bright white and the thickness" (she did shellac with out really asking or explaining. Had I known I never would have agreed to either) to which she replied "you go pay her"
Never Again. I thought about going back and making them redo them but after reading some of the other reviews I don't want them touching my normally strong yet dry nails.