I missed the FedEx delivery person at home and I really wanted my package, so I went down to their shipping centre to pick it up. There were quite a few people standing around along the back wall when I went inside the shipping centre. I didn't know if they were in line or not. So I asked one of them and they said the line up was behind this one guy that was standing all alone in the middle. So what were all the other people waiting for? Confused, I asked another FedEx employee if there was a specific line for pick ups, she said no it was all one line. I still didn't know where the line started or ended. It wasn't until she started taking people's names for pick up that I realized I was in the right area. I think this place needs to put up some stanchions in order to direct traffic. I got there around 6:30 pm and didn't get out of there until 6:50 pm. Just got out in time as this facility closes at 7:00 pm.