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| - I have worked in the food industry for years now and service is very important to me. The food is what brings the customer in, but the service can make or break the whole journey no matter how good the food is in my opinion. The food here is not all that great either. My girlfriend and I went here about a year ago, we were on a lets try some new places kick, I had heard good things so we gave it a go. It was a random weekday night, the place was half packed and we got seated right away. Great start but then all down hill... We sat at our table for about 8 mins talking and looking at the menu, no service yet which we thought was wierd, so after another 5 mins we asked a server walking by if we could get a couple of waters, she said sure. Now at this point we were thinking okay our server will be back with waters and we can order or ask questions, nope guess again... The women dropped off the waters with a smile and here ya go, then left? Now another 8 minutes later were thinking lets just go, this is ridiculous, but sure enough someone finally came over. Wow that only took over 20 mins, jeez. After some questions were answered about some dishes we ordered, an app and two meals to split and try. The app took about 15 mins to get to the table and we just got some kind of hummus? Our waters were empty when it hit the table because of course we didn't see our waitress since we ordered. The main dishes, which I don't even remember what they were, except gross, took another 20 mins. I've never been to a place where they have snails severing you, I mean they were not busy, but yet loved to talk to each other, while we just waited and waited. I remember leaving here about an hour and half after walking in the door, and we weren't drinking, hanging out, or ordering dessert? Crazy! The best thing we had was the hummus and it was not great, just average. We will never be back, and I think even if everything tasted amazing we still would never be back.
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