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  • While we usually enjoy what we order at Moxie's, the service during the last three visits has made the experience very disappointing. Initially, service was pretty quick, placed our drink and dinner order. We both ordered the loaded burger, with the mini salad/dessert promotion. Received our drinks in a reasonable time. Another table was seated about 15 minutes later. We still hadn't received our salads. That table then placed their order and received their food and we still didn't have our salads. We stopped the manager who was expediting food. Here, our server had not completed the food order. When our salads were served by that manager, he mentioned he would comp us the "promotion" part of the dinner ($10 savings). We thanked him for looking after us. Our burgers were good as usual. We ordered special coffees with our dessert - however they came out separately (my husband insists on waiting until his coffee arrives, which doesn't bode so well for the melting ice cream with dessert!". Dessert was good (as usual). When we received our bill, we had been comped the $10 promotion, however had been billed for the mini dessert. After all is said and done, my husband and I looked at each other and decided the poor service meant we probably wouldn't be back! Too bad. The great news is the new Original Joe's off SunValley Blvd has a great patio and lovely outdoor heaters!
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