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  • Wow! What an amazing experience. Mike Fasano, the owner, was very helpful via our initial e-mail communication and then wonderful during our meeting. He arrived at our home with many carpet samples, answered our questions and was respectful of our need to talk and make our decision in private. He was at our home in the midst of a stressful situation for us (problems with our contractor) and was so kind and concerned and recommended some ways that we could resolve our issues, even though they had nothing to do with him. We selected a quality carpet and were really pleased with the price. It was more than fair, especially considering the level of attention and service we received. Mike was very thorough in his explanation of the costs, how the installation would work, etc. We ordered the carpet on a Tuesday and he was able to schedule our install for Saturday morning. We even called him again on Wednesday after we decided to expand the area we wanted to carpet and he graciously came back to our home within one hour of the call and was able to combine the order so that everything could be installed at the same time on Saturday. His installation crew was great. They showed up on time, the were friendly and efficient and were very careful not to scuff up our freshly painted walls and newly installed baseboards. Mike followed up with us during and after the installation with courtesy calls to make sure everything was going well and that we were happy. I would highly recommend that you call Mike anytime you need new carpet!
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