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| - - - - REALLY! - - - It's true, my FIRST "one-star" review. After much discussion with my Elite Yelper mates, they have persuaded me to write this review. They argued, "people need to know the truth". The intention is to inform others, so I am going to dish the good, the bad, and the ugly...
THE GOOD
Who doesn't like to look & feel GLAM? For events, I just love to go all out! Why the heck not? Actually, there doesn't even need to be an "event". Getting a makeover at M.A.C. is just a splurge I enjoy, to get myself into glamour mode before a fabulous day or evening out!
For the past 5 years, I have gone to M.A.C. for makeovers from Toronto to DC to NYC to Hawaii. And each and every single time, it has been consistent; M.A.C. makeup stylist are professional artists, and I always leave feeling like I'm ready to rock The Red Carpet!
The M.A.C. located in The Bay on Queen Street is one place I frequent often. One memorable experience was with stylist "Amy". She also happens to be the Assistant Manager at this location, and as soon as I saw her fashion style and her cute peachy pink themed makeup, I knew she was talented!
HOW IT WORKS
First, you should be able to explain to your stylist the type of FUNCTION you are attending (wedding? dinner? clubbing? office party? just a shopping day?). Next, express the type of LOOK you that you want. (Glossy & Girly, Sexy & Smokey-Eyed, Bright & Bold, you name it!). If you have no clue - perhaps get a screen shot or tearsheet of what you are envisioning. But if you come unprepared - no worries - they have an Idea Book you could view.
Then they take it away! And within an hour, your M.A.C. fairy godmother will transform you!
Amy was amazing in that she was such a perfectionist! She asked me if there was anything else I wanted to ADD to my look, or change! And she didn't stop until we got just the right shade! Plus, she was just really down-to-earth and sweet as pie! And the end result? Wow! I am now a fan of Amy!
COMPLIMENTARY BEAUTY
TIP: Makeovers at M.A.C. "stores" usually charge a service fee (from $75 and up - confirm ahead). Whereas the M.A.C. "counters" at Department Stores, like The Bay (Canada) or Macy's (USA), the sitting fee & application service is complimentary - but you are obligated to purchase a minimum of $50 in merchandise. (Price may vary depending on location, so inquire within). But it's a great deal if you need new make up products, because it's like getting a FREE makeover! I have TOO many M.A.C. cosmetics, but that doesn't stop me from getting made-up here for special events!
NOW ... THE BAD & THE UGLY
I had an event tonight and scored an appointment a week in advance. Today I got "Jen". The first thing I look for when I am assigned the makeup artist is look at her makeup. This reflects her style and her level of talent. She was going for the Nicki Minaj look, and looked stunning. I immediately felt at ease.
My request was simple. "I'm going to dinner, so I want a look that's natural; I don't want to look like I have a ton of makeup on, something light, just enhance my features. Oh! And smokey eyes, to make my eyes pop."
We chatted all throughout my session, as we had a lot in common. Both having design backgrounds, both dog lovers, both foodies, I yelp, and she reads them.
An hour later ... she is done, and hands me the magic mirror. ... I am AGHAST! I looked HIDEOUS! Not ugly, but hideous! I don't know what part of my request she understood, but she did the complete OPPOSITE of my request!
The makeup was caked on, my eyes looked like huge blue raccoon circles!
I was too shocked and stunned, and too nice to say anything mean to crush her feelings, I just grabbed my sunglasses to hide my face, rushed home (head down) and washed my face immediately!
Fortunately, I don't have an important event to attend and had time to head home beforehand! And luckily, it's just make-up, it washes off easily! PHEEEWWW!!!
One NEVER forgets the BAD experiences that happens to them! My Yelpers friends suggested perhaps this was done intentionally. I wouldn't go that far, but I would say that she definitely lacks experience. Unfortunately, this single bad experience will resonate and prevent me from returning to this location!
Ironically, MAC has made me feel the most beautiful I've ever felt, in previous events, and the ugliest I've ever felt, tonight.
PURPOSEFUL REVIEW
The point of this review: I hope that no one else experiences this! Though I am still a fan of MAC, I am not of this location. I advise everyone to BE HONEST - whether you love it or hate it. The truth hurts, but they need to know or they won't improve!
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